One platform for the entire member journey

Find, reach, and enroll the right members — automatically

AI-powered outreach identifies eligible members from your data and engages them through their preferred channel — phone, SMS, email, or in-app notification. Personalized messaging drives enrollment rates of 30–50%, compared to the 5–10% industry average. No more batch-and-blast letters that go unopened.

Turn treatment plans into daily habits members actually stick to

The core Perx experience. Every member gets a personalized daily plan that consolidates medications, exercises, mental health check-ins, surveys, and appointments into a single gamified interface. Behavioral science — streaks, rewards, social leaderboards, and instant gift card redemption — turns compliance into motivation. Members engage 4.5 times per day on average, with 220+ day retention.

An AI assistant that extends your care team to every member, 24/7

Casey is an AI care management assistant trained on your specific program protocols, claims processes, and escalation rules. It provides instant, accurate responses to member questions via chat or phone — handling the routine inquiries that consume 80% of case manager time. Complex cases are seamlessly escalated to your team with full conversational context.

Complete visibility into every member's journey

Journey Hub gives care teams, program managers, and leadership a real-time window into member engagement, adherence, and outcomes. Configure care programs, manage referrals, monitor populations, coordinate across vendors, and demonstrate ROI — all from a single dashboard. The operational backbone of the Perx platform.

Integrated pharmacy access delivered to every member's door

Home Pharmacy removes one of the biggest barriers to medication adherence: access. An integrated pharmacy solution that delivers drugs and other pharmacy products directly into members' homes — conveniently, discreetly, and at low cost. In-house pharmacists monitor for discrepancies, ensuring safety and compliance across every order.